Privacy Policy

Last updated: August 24, 2026

This Privacy Policy explains how Prodoxan INC, doing business as Creavorae ("Creavorae," "we," "us," or "our"), collects, uses, and discloses personal information when you visit creavorae.com, make a purchase, or otherwise communicate with us.

Information we collect

Depending on how you use the store, we may collect:

  • Contact information such as name, email address, phone number, and billing or shipping address.
  • Order and transaction information, including products purchased, payment confirmation, fulfillment, returns, and support history. Payment card details are processed by our payment providers and are not stored by us in full.
  • Account and preference information, if you create an account or subscribe to marketing.
  • Device and usage information such as browser type, IP address, cookie identifiers, pages viewed, and interactions with the store.
  • Information you provide in messages, forms, reviews, or other customer support communications.

How we use information

We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud, secure our services, improve the shopping experience, comply with legal obligations, and send marketing where permitted. You can unsubscribe from promotional email at any time using the link in the message.

Cookies and similar technologies

We and our service providers use cookies and similar technologies to keep the store functioning, remember preferences, analyze performance, prevent fraud, and support advertising. Your browser and Shopify privacy controls may let you manage certain cookies. Disabling cookies can affect store functionality.

How we disclose information

We may disclose personal information to Shopify, payment processors, fulfillment and shipping providers, customer service and analytics providers, advertising partners, professional advisers, and government authorities when required by law. We may also disclose information in connection with a business transaction such as a merger or sale.

We do not sell personal information for money. Some advertising or analytics disclosures may be considered "sale," "sharing," or targeted advertising under certain U.S. state privacy laws.

Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, or portability of personal information, to opt out of certain targeted advertising or disclosures, or to appeal a decision. You may also use any privacy-choice link displayed in the store. To submit a request, email support@creavorae.com. We may need to verify your identity before completing a request.

Retention, security, and international processing

We retain information only as long as reasonably necessary for the purposes described above, including order records, fraud prevention, dispute resolution, and legal compliance. We use reasonable safeguards, but no method of transmission or storage is completely secure. Our service providers may process information in countries other than the one where you live.

Children

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

Third-party links

Our store may link to third-party sites. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy to reflect changes to our practices, technology, or legal requirements. The date above shows the latest revision.

Contact

Prodoxan INC
2191 Arapahoe St
Denver, CO 80205
United States
Email: support@creavorae.com